At Casino Cranbrook, we prioritize responsible gaming practices to ensure our players enjoy a safe and enjoyable experience. As part of the British Columbia Lottery Corporation's (BCLC) network, we adhere to strict regulatory guidelines that promote problem-free play.
Set Your Limits: Deposit Controls & Time-Outs
Manage your bankroll with daily, weekly, or monthly deposit limits
Take regular breaks with our time-out option
Take a Break: Self-Exclusion Program
Permanently block access to both online and offline platforms
Complete an exclusion form and verify your identity for added protection
Reality Check: Pop-Ups & Alerts
Receive periodic reminders about your gaming activity
Set realistic limits to maintain control over your play
Support Organizations: Accessing Help
Links to local problem-gambling helplines and counselling services are prominently displayed on our website
National or international resources can be accessed for added support
Maintaining a Healthy Balance
We encourage responsible gaming habits by providing educational materials about the risks of excessive play
Signs of problem behavior, such as increased betting amounts or chasing losses, should prompt you to seek help
By practicing responsible gaming at Casino Cranbrook, we empower our players to enjoy their experience while minimizing potential harm. If you need assistance with your gaming activities, please don't hesitate to reach out for support.
